Welcome to the HCI Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

Only a valid Uni Heidelberg email address (@uni-heidelberg, @iwr.uni..., @math.uni-...) is required to submit a ticket.

Agents please login here!